We run your channels. You run your business.
Channelwright is an e-commerce management agency built for brands that are selling in more places than one team can comfortably manage. We take ownership of the day-to-day work behind Amazon, Walmart Marketplace, TikTok Shop, eBay and Shopify, and we connect that work to the advertising, content and reporting that move the numbers.
Our team brings more than ten years of combined hands-on experience across marketplace operations, retail media and direct-to-consumer growth. That experience is the reason we are careful about what we promise. Marketplaces are competitive, algorithms change, and results depend on your product, pricing, inventory and category. What we commit to is disciplined execution, honest reporting and a team that treats your account like an asset rather than a task list.
What we believe
Operations come before optimization
Most underperforming accounts are not suffering from a clever tactic they have not tried yet. They are suffering from unfinished listings, thin content, stranded inventory, unmanaged returns and campaigns nobody has reviewed in months. We fix the foundation first, because that is where most of the available growth actually sits.
Reporting should be readable
You should not need a dashboard tour to understand how last month went. Our reports state what we did, what changed, what it cost, and what we are doing next, in plain English.
Your accounts belong to you
We work through approved user permissions and delegated access wherever the platform supports it. Your accounts stay registered to your business, your payouts stay in your control, and when an engagement ends we remove our access and hand everything back cleanly.
Fewer channels done properly beats more channels done badly
Expansion is only valuable when the channel you are expanding from is already healthy. If we think a new marketplace is premature for your catalog, we will tell you.
How we work with clients
Every engagement starts with a discovery call and an audit, so both sides know what the account actually looks like before anyone commits. From there you get a named point of contact, a written scope, an agreed reporting cadence and a specialist team behind the scenes covering listings, advertising, creative and support.
We work with private-label brands, wholesale sellers, established e-commerce companies and businesses making their first move onto a marketplace. Our clients are primarily in the United States, and we work with international brands selling into US marketplaces.
Ready to see where your accounts stand?
Book a free discovery call and we will walk through your current setup, flag the issues we can see, and tell you honestly whether we are the right team for the job.