Every account is different, so we do not publish a single price list that would be wrong for most people who read it. What we can be transparent about is how we structure engagements and what actually determines the number in your proposal.
Three ways to work with us
Essential
A single channel managed properly. Suited to brands with one marketplace or one platform that needs consistent attention rather than a full multi-channel programme.
- One channel in scope, for example Amazon or Shopify
- Listing and content maintenance
- Core optimization work on an agreed schedule
- Monthly reporting
- Email support with a defined response time
Starting from a custom quote based on catalog size.
Growth
Multi-channel management with advertising included. The most common starting point for established brands.
- Two or three channels in scope
- Advertising management with agreed efficiency targets
- Creative production allowance each month
- Listing, content and operational support
- Monthly reporting and a review call
- A named account manager
Custom quote based on channels and advertising spend under management.
Enterprise
A full outsourced e-commerce team for brands operating at scale or across many channels.
- Four or more channels in scope
- Dedicated team with named specialists
- Advertising, creative, content and operations combined
- Custom reporting and dashboard build
- Weekly or fortnightly calls
- Priority response times and escalation path
Custom quote based on scope, headcount required and service levels.
What determines your price
We would rather explain the maths than hide it. The main factors are:
- Number of channels in scope, since each one carries its own operational load
- Catalog size, because a hundred SKUs is a different job from a thousand
- Advertising spend under management and the complexity of the account structure
- Creative volume required each month
- Customer support volume if messaging and returns are in scope
- Reporting requirements, especially where custom dashboards are needed
- Service levels, including response times and meeting cadence
Contract terms
Engagements are monthly retainers with an initial minimum term agreed in writing before work begins. Project work such as a website build or a brand identity is quoted as a fixed-scope project. Advertising spend is always billed by the platform directly to your own account and is never included in our fee.
What is not included
Platform fees, advertising budget, app subscriptions, stock photography licences, paid tools and shipping costs are yours and are billed to you directly by the relevant provider. We will flag any recommended paid tool before you commit to it.
Get a proposal
Tell us what you are selling and where, and we will put a written scope and price in front of you. Book a free discovery call or request a free account audit first.